Contact us
Send the order reference and reason through Contact within 7 days.
SERVICE / RETURNS
Not the right signal?
Returns are simple when the piece comes back unworn, unwashed, and ready for its next chapter.
WINDOW7 days from deliverySTART WITH SUPPORT
THE RETURN ROUTE
Keep it clean.
Keep the condition
The product must be unworn, unwashed, tagged, and returned in its original packaging.
Ship it back
Support confirms the return address and next step before you dispatch it.
WHAT QUALIFIES
Accepted
Unused apparel, intact tags, original packaging, and a clear order reference.
Not accepted
Washed, worn, damaged, altered, or personalised items unless the piece arrived defective.
Refund timing
Once approved, the refund follows the original payment route or the local test-order confirmation in offline mode.